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Frequently Asked Questions
How do I book a PG on PG Genie?expand_more
Booking a PG is simple. Search for properties in your desired area, click on a PG that fits your requirements, and select 'Book Now' to view availability. Follow the prompts to confirm your booking and pay the token amount if required.
Are the PG listings verified?expand_more
We strive to verify all our listings. Look for the 'Verified' badge on property cards. We conduct physical verifications or require owners to submit official documents to ensure the PG exists and matches the description.
How do I contact the PG owner?expand_more
Once you create an account and verify your details, you can request contact details or directly message the PG owner through our platform on the specific property's page.
I am a PG Owner. How do I list my property?expand_more
Sign up as an 'Owner' on our registration page. Once your account is active, go to your Dashboard and click 'Add New Property'. Fill in the details, upload clear photos, and submit. Your listing will go live after a quick review.
Can I cancel my booking?expand_more
Yes, you can cancel your booking from your Dashboard under the 'Bookings' tab. Please review the specific cancellation policy of the PG you booked, as token refund policies vary by owner.
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